Before you call the Helpdesk
While the Mersey Deanery NHSMail Helpdesk is happy to help you with any problems you may have with NHSmail, please take a look at the Frequently Asked Questions before you call to see if the answer is there.
Mersey Deanery NHSmail helpline
- 0151 285 4599
What we can help with
If you are experiencing problems with NHSmail in relation to the following issues:
- Password resets
- Unlocking accounts
- Leaver or joiner requests
- Overseas access (all accounts are now enabled with this facility)
The Mersey Deanery NHSmail helpdesk is available Monday - Friday 9.00 - 17.00 (excluding Bank holidays)
If you are experiencing any other problems or need help outside of the Deanery's helpdesk hours the please contact the NHS Mail helpdesk on 08453 0 08453.